Hello Welcome to PackNWood UK
Everyday Fashion for Food Packaging
Same Day Shipping

Any purchase made before 1pm will be shipped the same day, after 1pm the order will be shipped the next working day.

**Subject to stock availabilities.
**Samples are excluded.

Same Day Shipping
For orders over £200 excl. VAT
**England & Wales only

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ORDERING FAQ

What is the minimum order quantity?
We do have any minimum order quantity; you can place an order for one single case of a product.
Minimum order quantity applies to wholesaler. Please contact sales@packnwood.co.uk for more information about our wholesaler terms and conditions.


How much do you charge for delivery?
We offer free delivery for orders over £200 excl. VAT for England and Wales, and £250 excl. VAT for Scotland, Northern Ireland and Channel Islands. Deliveries charges for Ireland are £30 for all orders.
Standard delivery costs for smaller orders are £9.90.


How much does your next day delivery cost?
When you place your order before 1 pm, we offer a next day delivery and we don’t charge any extra for it!
Note that next day delivery does not apply to samples and is subject to stock availabilities. Saturday delivery is possible but subject to extra delivery costs.


Should I get samples before ordering products?
Yes yes and yes! We strongly recommend you to test our products before buying them. Indeed we are unable to know exactly what you want to use our packaging for, and it might not be adapted to your use. Do not hesitate to call us if you have a doubt, but the best way to ensure our packaging will satisfy your need is to order samples.
More info about how to request samples: http://www.packnwood.co.uk/category/176/Sample-Request.html


Can I order over the phone?
Unfortunately we do not take any orders over the phone. First because it is not secure, secondly because we need a written confirmation from you before we process your order.

 

Is there another way to order your products than online?
We offer two ways to place an order:

  • Prepaid / on our website: it is simple and convenient, you just need to enter your credit card when checking out.
  • Credit / 30 days payment terms: if you want to get access to 30 days payment terms and be able to place an order per email, you will need to create an account with us. Please email contact@packnwood.co.uk and request our account application form. We will check your account and once it is validated, you will have 30 days to pay from the date the order is processed. You won’t have to place your order online anymore; once you have told us the references you want to order, we will send you an estimate that you need to validate so we can process your order.

What happens if a product I have ordered is out of stock?
There is no need for us to issue a refund because we don’t have charge your credit card until we are sure the products on your order can be shipped to you.
When receiving your order, we first check the stock availabilities, and if some products are missing, we send you an email offering you replacement products. You can choose to switch to this replacement product or take the missing product out of your initial order. There is no need for us to issue a refund because we don’t have charge your credit card until we are sure the products on your order can be shipped to you. We will always ask you a written confirmation before processing your order.
If you plan on ordering products regularly, we would be very thankful if you could send us some forecasts. We would make sure we stock the products you are ordering regularly so they are always available when you need them.


I am interested in your packaging but you offer too large quantities. Can I order a specific number of pieces?
Unfortunately this is not something we are able to do for now. The number of units written on each product page cannot be modified, and if you place an order for a product, you will receive the quantity announced.


Are the lids sold with the containers?
Some products are sold together with their lids, but most of our containers and cups are sold without the lids. It is usually written “with lid” in the product title when the base comes with the lid. On the contrary, if nothing is written, assume that the lid needs to be sold separately. You can find the lids fitting our containers in the recommended items section below each product description.

ECO FAQ

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Cardboard and paper are not compostable because they are made of paper paste but also of chemical additives. However they are recyclable and this is very advantageous. For instance, a single fibre paper can be recycled up to 10 times.

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Molded pulp products are compostable if they are made of vegetable residues and without any chemical additive. In this case they are in accordance to the EN 13432 norm.

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http://www.packnwood.co.uk/faq.jhtm?question=Are+molded+pulp+products+compostable%3F
By definition, wood is compostable and biodegradable when it is completely natural. It is in accordance to the EN 13432 norm. However, wooden products are oftenly associated with plastic, paper, glue or inks. In this case, it wouldn?t be a 100% compostable product. Wood is also easily recyclable, it can be transformed into chips and it can be used once again.

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These are forestry certifications concerning the sustainable management of forests. They guarantee an eco-aware management. This certification is very common among European and North American forests.

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http://www.packnwood.co.uk/faq.jhtm?question=What+are+the+PEFC+and+FSC+certifications%3F
A biodegradable product is the one that can be easily decomposed by microorganisms without adding any chemical product. Time for biodegradability will depend on the amount of oxygen, humidity rate and temperature.

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http://www.packnwood.co.uk/faq.jhtm?question=What+does+biodegradable+mean+%3F
Created in 2009, this label measures the amount of carbon coming from renewable sources regarding fossil carbon inside a matter, in order to give value to products coming from renewable sources. According to the renewable raw materials rate (% bio based) inside a product, this one can be certified as ? 1 star bio based?, ?2 stars bio based? , ?3 stars bio based? or ?4 stars bio based?.

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http://www.packnwood.co.uk/faq.jhtm?question=What+is+the+AIB+Vin%C3%A7otte%27s+%22OK+biodegradable%22+label%3F
This is an European label diffused by the Belgium agency Aib Vinçotte which guarantees that the components of a product can be composted in an industrial or professional composting zone without detrimental effects to the compost quality. When time comes for decomposition, the highest possible temperature is needed (more than 55°C) A second OK Compost Home label exists which guarantees that the components of the product can be composted in a private compost or in a drum. If the composting process goes well, the product will decompose itself in several months.

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It is a natural biological process that gives value to organic matters and allows its conversion into a high humic product when in the presence of oxygen. At the end of the composting process, we get compost or humus which can be directly used in agriculture. By composting, we avoid costly and polluting incinerations and we give value to our wastes.

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The difference comes from the temperature and the composting time. Industrial composting requires a temperature of 75°-80°C, a humidity rate of 65-70% and an oxygen rate of 18-20%. In these conditions, composting takes around 12 weeks. In garden compost, temperature never exceeds 40°C and humidity will depend on the time of the year, the season, and the latitude. Composting will be far longer, it can take up to several months.

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http://www.packnwood.co.uk/faq.jhtm?question=What+is+the+difference+between+a+homemade+composting+and+the+industrial+composting%3F
A recycled product is fully or partially made of waste. The most common recycled product is the glass or the recycled paper, made of paper waste. A recyclable product can be reused by recycling or by industrial processing.

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Biodegradable and compostable don?t have the same meaning. A biodegradable product can be decomposed by microorganisms, but it doesn?t necessarily mean that it will produce good quality compost (humic). Consequently, a biodegradable product is not necessarily compostable; however a compostable product is necessarily biodegradable.

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Biodegradable products have a vegetal origin. The whole biodegradation process takes several months under the ground. Products that can be impaired (or divided into several fragments) come from an oil-producing origin, they made of polyethylene PE and chemical additives. With the presence of oxygen, under the effect of heat and UV rays, they loose their mechanical resistance, break up into several particles and visually disappear.

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This is an European label diffused by the German Agency Din certco, which equivalent is the norm EN 13432 regarding biodegradability and composting.

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Created in 1992, the European ecological label is the only official label that can be used in all the member states of the European Union. For now, it is mostly affixed on the cleaning household products.

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http://www.packnwood.co.uk/faq.jhtm?question=What+is+the+European+ecological+label+%3F
This is the European norm concerning packaging and packaging waste. This norm establishes the requirements regarding the value we can give to the packaging by composting and biodegradation. It rests in 5 firm foundations: composting, biodegradability, disintegration, final compost quality, and eco toxicity.

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The green spot label means the company has made a contribution to an authorized recycling organization but it doesn?t mean that the product is recycled.

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Yellow waste bin: plastic packaging (bottles, boxes), metals, cardboards. Green waste bin: glass Blue waste bin: paper, magazines, newspapers. Black waste bin: leftovers, organic waste.

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PLA and PSM are vegetal synthetic resins coming from starch. PLA is the abbreviation for Polylactic acid or polylactide which is a result of the sugar or starch fermentation, it is a transparent material, resistant and insipid, a natural alternative to polyethylene, 100% biodegradable and compostable. PSM (abbreviation for PLA starch Material) is a starch polymer, solid and microwave-resistant, 100% biodegradable and compostable.

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Created in 1991, this label requires some eligibility criteria?s concerning highly toxic materials used by the most traditional polluting industries (painting, varnish, house furnishings and bag industry).

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http://www.packnwood.co.uk/faq.jhtm?question=What+is+the+NF+environment+mark%3F
The selective collection and sorting of industrial waste is mandatory for companies (Decree n° 94-609 of July 12th 1994). This decree makes it compulsory to give value to the packaging waste (cardboard, paper, and glass) by reusing it, by recycling it, or by using any other measures that aims at obtaining reusable materials or energy. Any private or public institution is compelled to sort their waste. Since July 2002, unrefined waste cannot be thrown to the dump.

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